In 2013, we introduced Person-Centered Care in our Health Center. Instead of the traditional, institutional approach to care, we put the individual’s preferences first.
At Scotia Village, the person always comes before the task and the voices of older adults and those working with them are considered and respected.
Person-Centered Care is about creating a home inside our skilled nursing area. It is a place where residents choose to live their lives with staff who enjoy assisting them. The results are telling: we’ve seen greatly improved patient outcomes and increased resident satisfaction. We are proud to be a leader in making care personal.